Terms of service

Last updated 14 November 2026.

TiviHero is a media player for TVs. It does not provide TV channels, films, series or any other content, and it does not sell access to any. You bring your own provider; TiviHero only plays what that provider lets you watch.

Free and Premium

TiviHero is free to use for live TV, movies, series, the guide and catch-up, favourites, search, parental controls, setup, configuration export and import, and updates. Premium adds extra features, listed on the Premium page. Every new install starts with a 14-day trial of everything, then keeps working on the Free plan.

Your account

You do not need an account to use TiviHero on a TV. An account lets you link TVs to this website and buy Premium here. You sign in with your email address or Google. One account can link up to 3 TVs. Keep your sign-in private and tell us if you think someone else is using it. You can close your account at any time from the Account page; see Delete your account or data.

Subscriptions and payment

Premium renews automatically each month or year until you cancel. Who sells it to you depends on where you buy it.

In the app from Google Play

• Google Play sells the subscription and takes the payment, under the Google Play Terms of Service.
• The price is shown in Google Play before you buy. It can differ by country and currency and includes any taxes Google collects.
• Cancel at any time in Google Play › Payments & subscriptions › Subscriptions. Premium stays on until the end of the period you paid for.
• Refunds follow Google Play’s refund policy; see Refunds.

On this website

• Premium costs €2.99 a month or €19.99 a year, including VAT.
• A subscription starts when you pay. Payments are handled by Paddle, who is the merchant of record and sells the subscription to you.
• You can cancel at any time from Manage subscription. Premium then stays on until the end of the period you paid for.
• If a payment fails, Premium continues for a short grace period while the payment is retried.

Your content and your provider

You are responsible for having the right to watch whatever your provider supplies. TiviHero does not store your provider details on our servers and is not responsible for the content, quality or availability of any provider.

Availability

TiviHero is provided as it is. We work to keep it running, but we cannot promise it will always be available or free of faults. Free features keep working if a subscription ends. Your legal rights as a consumer are not affected.

Changes and contact

We may update these terms and will say so on this page. These terms are offered by Agathoklis Athanasiou (TiviHero), Dikomou 46A, 2323 Lakatamia, Nicosia, Cyprus. Questions about these terms or your account: support@tivihero.app.